Tel: 01455 844 224

Refund Policy

Refunds may occasionally be given at the discretion of the management. Because of the perishable nature of our products you are advised to make any complaint within 1 working day of the delivery of your flowers. We always endeavour to reach an agreement with the recipient for either for a replacement or a refund depending upon the nature of the complaint.


If a payment has been made in error, please contact The Flower Shop, 8 The Hollow, Earl Shilton, Leicester, LE9 7NA, 01455 844224, [email protected].

Refunds are made at the manager's discretion.